Shipping policy

 

Shipping Policy

Effective Date: July 2026

Thank you for shopping with Magine Hardware. We are committed to delivering your order safely and efficiently throughout South Africa.

Shipping Rates

We offer a flat shipping fee of R100.00 on all orders delivered within South Africa, regardless of the order value.

  • Standard Shipping: R100.00 per order

Additional charges may apply for oversized, exceptionally heavy, or remote-area deliveries. If this applies to your order, we will contact you before dispatch.


Processing Time

Orders are processed within 1–2 business days after payment has been confirmed.

Orders placed:

  • Monday to Friday are processed during business hours.

  • Weekends and public holidays will be processed on the next business day.


Delivery Time

Estimated delivery times are:

  • Order Processing: 1–2 business days
  • Delivery (Regional & Outlying Areas): 3–7 business days

Total Estimated Delivery Time: 4–9 business days from the date your order is placed and payment is confirmed.

Please note: Delivery times are estimates and may vary due to courier delays, public holidays, severe weather, or other unforeseen circumstances.


Delivery Area

We currently deliver throughout South Africa.

At this time, we do not offer international shipping.


Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).


Delivery Requirements

Please ensure:

  • The delivery address is complete and accurate.

  • Someone is available to receive the parcel during normal business hours.

  • A valid contact number is supplied in case the courier needs to reach you.

Magine Hardware cannot be held responsible for delays resulting from incorrect or incomplete delivery information.


Failed Deliveries

If delivery cannot be completed because:

  • No one is available to receive the parcel,

  • The address supplied is incorrect,

  • The parcel is refused,

additional delivery charges may apply before the order can be re-shipped.


Damaged or Missing Parcels

Please inspect your parcel upon delivery.

If your order arrives damaged, incomplete, or appears to have been tampered with, please notify us within 48 hours of receiving your order by emailing info@maginehardware.com.


Click & Collect

Click & Collect is available.


Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Magine Hardware

105 Hatfield Street
Gardens
Cape Town
Western Cape 8001
South Africa

info@maginehardware.com

+27 72 754 5675